TROUBLESHOOTING

Cloudiness is caused either by low chlorine or poor filtration.  Boost your chlorine level above 5 ppm by super-chlorinating or shocking the pool.  Then it is up to your filter to pull out those little particles so run your filter continuously until it clears.  You can add water clarifier to speed up the process, especially for cartridge or sand filters.

First check your alkalinity level, make sure it is above 150 ppm.  Alkalinity and pH run hand in hand, so if one is low the other usually is low too.  By just raising total alkalinity, your pH will automatically come up with it! Rain, leaves, swimmers, and chlorine all contribute to lowering your pH level.

1. Your filter is clogged with debris and needs to be backwashed.  When your pressure increases 10-15 psi on your filter, it is time to backwash. For cartridge filters just spray off or degrease your filters.  2. You may need to replace the strainer pot gasket on your pump, it may be sucking air.  3. Your impeller on your pump might be full of debris or broken.  4. Clogged filters can also be from high calcium scaling inside the tank, build-up of swimmers waste, or algae. 

Your pool needs to be super chlorinated or shocked to kill the algae.  Use POWER MAGIC to kill the algae, brush down the walls to loosen it, and run your filter constantly until the water clears.  Then backwash. Double the normal dose of shock for algae infested water.  To prevent this from happening again, make sure are doing all your pool maintenance.  You might want to try using PROTEAM SUPREME.

Why are  the swimmer's eyes burning and itching?

Check the Alkalinity and pH, and adjust if necessary.  Shock the pool to oxidize out the bather waste.  Check to make sure you do not have combined chlorine, bring us a water sample for a FREE analysis.  Add PROTEAM SUPREME to make the pool a comfortable atmosphere for swimmers. 

Why is my pool staining?  What can I do to take the stains out and keep them from coming back?

There are metals (iron or copper) in your water.  They were introduced into the water from tap water, copper heat exchanges, or copper-based algaecides.  To remove the stains add ProTeam Metal Magic per label instructions.  To prevent the stains from coming back, add weekly maintenance doses of ProTeam Metal Magic.  If you have a Fiberglass pool, you should be doing this all summer long!

Also, low Alkalinity can cause staining on the pool surface.  To avoid having these stains, maintain the proper Alkalinity level, and adjust when needed throughout the summer.   

Why is my pool Foaming?

You either added too much algaecide, or the wrong type of algaecide.  Or you have a lot of organic matter in your water.  Use Pool First Aid to correct this problem. 

I have white, gray, or brownish deposits on pool surface or heater coils. What is this?

You have too much calcium or total dissolved solids in the pool.  In order to remove the scale, you must add ProTeam Metal Magic per label instructions.  Consider diluting the pool water and added fresh water to the pool. 

I have funky colored water in my newly-filled pool?

Iron, copper, and manganese in water turns blue, brown, or black when first treated by chlorine shock.  Use ProTeam Metal Magic to help tie the metals together and allow the filter to remove them. 

My blonde hair has turned green!  Why did this happen?

Don't start pointing fingers yet!  It is NOT the chlorine's fault!  You have copper in your water.  Chlorine does not turn your hair green.  The metals are oxidized by the chlorine and then bond to your hair, causing the greenish hue.  To remove the copper from your water, run you filter continuously and add ProTeam Metal Magic to your pool water. 

©2010 Poolmart & Spas
5738 South Main Street
Clarkston, Michigan 48346
phone: (248) 625-0729 fax: (248) 625-7079
e-mail: poolmartinfo@poolmartspas.com